Delivery Information

Wedding Planners and all other non-personalised Journals 

Once your order has been placed you will receive an email confirmation from us. If you have selected a tracked option, another email will follow within 24-48 hours with the tracking link. Please look out for this email and check your SPAM folder.

**For UK orders, please be aware that there may be slight delays to the stated times below of Royal Mail deliveries due to the pandemic and its associated effects on delivery services.**


Here are some guidelines for the delivery of your item from dispatch:
- UK - Free Delivery - Royal Mail 48 service: 5-7 business days from dispatch
- UK - Tracked Royal Mail 24 service: 1-3 business days from dispatch
- UK - DPD Next Working Day Delivery - (UK Mainland only, order by 11am Monday-Thursday) 1 business delivery time (see notes below)
- UK - DPD Saturday Delivery (UK Mainland only, order by 11am Fridays, orders delivered on Saturdays) 
- Europe and USA - Royal Mail International Tracked Parcel: 16-20 business days
- Rest of the World - Royal Mail International Tracked Parcel: 30-40 business days
- Australia - please note that Australian customs can take a while to process orders sometimes and so please allow up to 4-5 weeks for delivery to Australia

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Please be aware that there may be delays during the holiday time. These are estimated delivery guidelines. For international delivery especially, the item might be held at Customs. Delivery time depends upon the country of destination.
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NEXT DAY DELIVERY (UK Mainland only)
Please select DPD Next Day Delivery Option at Checkout.

**Please note Next Working Day Delivery option is only available for orders placed Monday - Thursday before 11am. Next Day Delivery option is only available for UK Mainland only (excluding Northern Ireland and remote areas).

**Order must be placed before 11am UK time to be dispatched on the same day.

**Orders placed after 11am on Thursday and before 11am on Fridays will be dispatched on Fridays and delivered on Mondays.

**Orders placed after 11am on Fridays, and on Saturdays and Sundays will be dispatched on Monday mornings and will not arrive until Tuesday. Orders placed on bank holidays will be dispatched on the next working day.

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SATURDAY DELIVERY (UK Mainland only)
Please select DPD Saturday Delivery option at checkout.
*Please note Saturday delivery is only available for UK Mainland only (excluding Northern Ireland and remote areas).

**Orders must be placed before 11am Friday UK time to be dispatched in time for delivery on Saturday.

Personalised Journals

From the day you place your order, it will take 14-21 working days for us to make your item and then dispatch it (excluding weekends and holidays). We will then ship your order; delivery time depends upon the country of destination. Once your order has been despatched you will receive an email confirmation. Please look out for this email and check your SPAM folder.

Here are some guidelines for the delivery of your item *from dispatch*:

- UK - Free Delivery - Royal Mail First Class Non-tracked Service - 5-7 working days (from dispatch)
- UK - Signed For 1st Class - 3-5 working days (from dispatch)
- UK - Express Delivery - 1 working day delivery (from dispatch)
- Europe, USA and Rest of the World - Royal Mail International Tracked - 20-30 working days from dispatch
- DHL Express Courier (International orders) - 7-10 working days 
- **Australia** - please note that Australian customs can take a while to process orders sometimes and so please allow up to 4/5 weeks for delivery to Australia. 

Please note that you may be liable to pay customs charges upon delivery of your item, depending on local customs procedures. 


Samples 

UK:
Delivery of samples within the UK is free

Rest of World:
Price will be calculated at checkout
 

Wedding Stationery and other items

UK:
Delivery of all stationery items is £5.50.

Rest of the World:
Please get in touch for a delivery quote.

Buyers are responsible for any customs and import taxes that may apply. Blush and Gold is not responsible for delays due to customs.