DELIVERY (PERSONALISED PLANNERS)

From the day you place your order, it will take 14-21 working days for us to make your item and then dispatch it (excluding weekends and holidays). We will then ship your order; delivery time depends upon the country of destination. Once your order has been despatched you will receive an email confirmation. Please look out for this email and check your SPAM folder.

Here are some guidelines for the delivery of your item *from dispatch*:

Free Shipping (UK Mainland only) – Royal Mail Non-tracked
5-7 Working Day Delivery Time (from dispatch)

Royal Mail Signed For 1st Class (£4.70)
3-5 Working Day Delivery Time (from dispatch)

Express Delivery (UK Mainland only) (£8.95)
1 Working Day Delivery (from dispatch)

Europe  - Royal Mail International Tracked (£16.00)
20-30 Working Days Delivery Time (from dispatch)

Rest of the World – Royal Mail International Tracked (£23.00)
20-30 Working Days Delivery Time (from dispatch).

Please allow an extra 2-3 weeks for orders to Canada and Australia due to customs checks. 

Please note that you may be liable to pay customs charges upon delivery of your item, depending on local customs procedures. Buyers are responsible for any customs and import taxes that may apply. Blush and Gold is not responsible for delays due to customs.

--------
DELAYS
Please be aware that there may be delays during the holiday time. These are estimated delivery guidelines. For international delivery especially, the item might be held at Customs. Delivery time depends upon the country of destination. Please note that there may also be delays due to the ongoing COVID-19 outbreak.
---------

RETURNS
As these journals are customised, we are unable to accept returns (as per Distance Selling Regulations).
-------------------